FAQ's
Questions and Answers - FAQs
Clay.dough™
Welcome to our information centre,
your one-stop source for all the answers to your questions.
Our FAQs have been thoughtfully organized to provide a clear and transparent understanding. We have categorized them into sections for your convenience, so you can easily find the answers you're looking for. However, if you're unable to find what you need, please don't hesitate to reach out to us where we will be happy to assist further.
General
Do i need to register before i order?
Absolutely not! You have the freedom to place orders at your convenience, without the need for registration.
How do i place an order online?
Unfortunately, the option to order online is temporarily unavailable. However, we have meticulously listed all our items for your convenience. When you are prepared to make a purchase, we encourage you to call us and place your order securely over the telephone. Rest assured, we prioritize your safety with our 100% secure process.
Do you cater for special events?
Indeed, we are delighted to offer our services for nearly every conceivable event. To ensure complete satisfaction, we kindly request that you allow sufficient time when making a reservation.
Can i cancel my order?
The cancellation of your order can be considered depending on its current stage of preparation. If you need to cancel, please contact us immediately.
Do you produce all items in the same place?
Absolutely not! At our establishment, we have a system in place where our products are classified into three separate, autonomously operating controlled atmospheric outlets. Each outlet is responsible for producing specific items on our menu in their assigned facilities.